Karde

Your documents and Karde

Last updated 27 September 2026

1.What Karde stores

The projects, bid packages, drawings and documents you upload or that arrive in a mailbox you connect. The contacts you add. The questions you ask Karde and the answers it gives. Your account, and the people you invite into your company.

2.Your company is kept apart from every other company

The separation is enforced by the database, not by the application remembering to check. Every record carries the company it belongs to, and the database refuses to return another company’s records even if it is asked for them directly. Where no company is established, nothing is visible at all. A standing test tries four different ways to reach across that line on every single change we make, and a failure stops the release.

3.Who processes your documents

To read a document and answer questions about it, Karde sends the text to specialist providers who process it on our behalf under contract. They process it only to return a result to you, and they do not use it to train their models. We do not send your documents anywhere else. We treat the choice of providers as commercially confidential and will name them to you under a confidentiality agreement.

4.Karde and your Google account

If you connect a Gmail mailbox, Karde reads the mail in it so that bid invitations, drawings, addenda, submittals, supplier quotes and change orders are filed against the right job, and so that every answer Karde gives can cite the email it came from. Karde also sends from that same mailbox, on your behalf, when a person at your company presses Send. It asks for no permission to do anything else to your mailbox: Karde never deletes your mail, never moves it and never changes it.

Karde’s use of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.

In practice that means the mail Karde reads is used only to run the features described on this page. It is never used for advertising. It is never used to train or improve any general artificial intelligence model, ours or a provider’s. Nobody at Rathcullen reads your mail, other than where you ask us to look at something specific, where we have to investigate a security problem, or where the law requires it. It goes to nobody beyond the providers described above, who process it under contract only to return a result to you.

5.Placing a job on a map

To show a job on a map, Karde asks a public map service to turn its address into a position. That is asked once, when the job first has an address, and the answer is kept so it is not asked again. Nothing else about the job goes with the question, and the map and the weather are shown from the position alone.

6.Where it lives

Karde is hosted in the United States. Your data is encrypted in transit.

7.What Karde never does

Your documents are never visible to another Karde customer, and we do not sell your data.

Karde also does not act on your behalf. It reads, it answers, and it drafts. Nothing goes to a general contractor or a supplier unless a person at your company sends it.

8.Every answer shows its work

When Karde answers a question it names the file and the page the answer came from, so you can check it rather than take its word.

9.Leaving Karde

Your documents remain yours. Ask us and we will delete your company’s documents and data, and confirm when it is done.

10.Questions

privacy@karde.ai